This Privacy Policy refers to www.bespokecyclecoaching.co.uk. 

 

Bespoke Cycle Coaching is committed to the safeguarding of personal information and will never sell, distribute or lease your data to any third parties, unless we have your permission or are required to do so by law. 

 

Most of the content on our website is available without having to provide any personal information and you can request for your personal details to be removed at any time by contacting us.

 

What data do we collect?

When you use our website or submit a contact form on our site, Bespoke Cycle Coaching collects the following data:

• Personal identification and contact information including name, email address and phone number in order to help you with your enquiry and follow up with information about our products and services.

 

We also use software tools for analytical purposes in order to make improvements. These tools measure and collect session information including:

• Page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

How do we collect your data?

You directly provide Bespoke Cycle Coaching with most of the data we collect. We collect data and process data when you:

• Voluntarily submit a message via the contact form on our website. 

• Voluntarily complete a client survey or provide feedback.

• Use or view our website via your browser’s cookies.

• Register an account on our website.

 

Bespoke Cycle Coaching may also receive your data indirectly from the following sources:

• Sponsoring employers

• Associate coaches

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How will we use your data?

Bespoke Cycle Coaching collects such non-personal and personal information so that we can:

• Provide and operate our services.

• Respond to your enquiry and provide information and services to help you.

• Provide users with ongoing customer assistance and technical support.

• Send you updates about the company.

• Email you customer feedback surveys and to ask for testimonials.

• Process your order and manage your account.

• Evaluate information on your recent visits to our website and how you move around different sections of the site for analytics purposes to understand how people use our website so that we can make it more intuitive.

• Create aggregated statistical data and other aggregated and/or inferred non-personal information to improve our services.

• Comply with any applicable laws and regulations

 

How do we store your data?

Bespoke Cycle Coaching is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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By submitting your personal data, you agree to this storing and/ or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

Bespoke Cycle Coaching will retain your data unless you request the data to be deleted from our system.

 

Marketing

Bespoke Cycle Coaching will not send you information about products and services of ours that we think you might like based upon your web visit.

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What are your data protection rights?

Bespoke Cycle Coaching would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

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The right to access – You have the right to request Bespoke Cycle Coaching for copies of your personal data. We may charge you a small fee for this service.

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The right to rectification – You have the right to request that Bespoke Cycle Coaching correct any information you believe is inaccurate. You also have the right to request Bespoke Cycle Coaching to complete the information you believe is incomplete.

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The right to erasure – You have the right to request that Bespoke Cycle Coaching erase your personal data, under certain conditions.

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The right to restrict processing – You have the right to request that Bespoke Cycle Coaching restrict the processing of your personal data, under certain conditions.

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The right to object to processing – You have the right to object to Bespoke Cycle Coaching’s processing of your personal data, under certain conditions.

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The right to data portability – You have the right to request that Bespoke Cycle Coaching transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

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If you don’t want us to process your data anymore, please contact us at info@bespokeexecutivecoaching.co.uk, call us on +44(0)7557812792 or write to us at Taiseadair, Gollanfield, Inverness, Highland, IV2 7UR.

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Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

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For further information, visit allaboutcookies.org.

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How do we use cookies?

Bespoke Cycle Coaching uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in to your client account.

• Understanding how you use our website.

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Bespoke Cycle Coaching uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites

The Bespoke Cycle Coaching website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

Bespoke Cycle Coaching keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24 September 2023.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

How to contact us

If you have any questions about Bespoke Cycle Coaching’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@bespokecyclecoaching.co.uk,

Call us: +44(0)7557812792

Or write to us at: Taiseadair, Gollanfield, Inverness, Highland, IV2 7UR.